Terms & Conditions

Welcome to Balanced BioLabs. Please read these Terms and Conditions (“Terms”) carefully as they govern your use of the Balanced BioLabs website and services (collectively, the “Services”).

Acceptance of Terms
By accessing and using our Services, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please refrain from using our Services.

Eligibility
You must be at least 18 years of age to use our Services. By using our Services, you represent that you meet this age requirement.

Use of Services
Our Services and products are not intended to diagnose, treat, cure, or prevent any disease. You agree to use our Services and products in compliance with all applicable laws and regulations.

Intellectual Property
All content, logos, graphics, and other material on our Services are the intellectual property of Balanced BioLabs and are protected by applicable copyright and trademark laws. Unauthorized use of our intellectual property is prohibited.

Orders and Payments
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

Returns and Refunds
Please note that we cannot accept returns or exchanges for opened or used products due to safety and hygiene considerations. In the event that the order is shipped incorrectly or the items received are not the items ordered, please contact us by email. We will issue a replacement of your original order.

Limitation of Liability
To the maximum extent permitted by law, Balanced BioLabs shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Services or any products procured from the Services.

Changes to the Terms
We reserve the right to modify these Terms at any time. Your continued use of our Services following the posting of changes will mean that you accept and agree to the changes.

Contact Us
If you have any questions regarding these Terms, please contact our customer service team directly.

By using our Services, you consent to these Terms. If you do not agree with any part of these Terms, you must discontinue use of our Services.